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FWA > Board FAQ > Trolls and Flamers Replying to flames only encorages more flames. I've seen many a board that has had that problem...so read this. » Some of this information has been taken from firelily.com (click to see the full article) Our policy on trolls and flamers: If flamers give good arguments, the swearing and/or insulting content is moderated out and their valid points remain. However, they are messaged warnings and if the abuse goes on, they will be banned. People who swear, SHOUT and abuse everyone will be banned without notice. Swearing, however, is allowed if used normally (i.e. not once every two words) as it is auto-moderated out. What to do: Remember, trolls are self-haters. They are unable or unwilling to take responsibility for their words or behavior, and that they have brought a great deal of dislike upon themselves. They will try to get rid of their venom and self-hatred by making other people worse, and as a result everything they say about you is a reflection of their feelings about themselves. Because of their self-hate, there is nothing that you can say that is as bad as what they see in themselves. You can't hurt them, no matter how hard you try. The only thing that relieves their self-hate is to see other people in pain. If you let them get to you, that only encourages them. That's why they're here in the first place. The point is that flaming them hurts you more than it hurts them. They are here to feed on our pain. We don't have to give them that satisfaction. They stay only as long as we feed them well. If we want them to go, all we have to do is to stop feeding them. Recognize and understand that they are here to hurt us - we don't have to accept that. We can let them drown in their self-hate, simply by ignoring them. If you ignore them, they will not be able to flame any more. To beat flamers and trolls use these five rules:
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